Buyer's agent software features

Forward an off-market email from a selling agent and get a structured listing with embedded due diligence in under 60 seconds. AI parses the content, runs bushfire, flood, heritage, noise, schools, and traffic checks, then matches opportunities to your buyer briefs automatically.

Run flood, bushfire, zoning, overlays, easements, and heritage checks in one click — not one hour. Get planning overlays with zone codes (DDO, SLO, DCPO), risk scoring, and automated reports you can share with clients instantly. Location intelligence is included in your subscription — no per-check fees.

Properties scored numerically out of 100 for buyer-brief match quality. See AI-recommended properties ranked by fit, with tabs for Shortlisted, Recommended, Other Properties, and Off Market. Sort by "Best Match First" to surface the right properties fast.

Research suburbs with Table and Map views, CSV/Excel upload for bulk import, and direct links to REA, Domain, and On The House. Build a preferred suburbs list and auto-filter on-market listings by buyer brief suburbs.

Track every deal from acceptance to keys collected. 25 checklist items per transaction — acceptance confirmed, contract signed, deposit paid, finance submitted, formal approval, valuation ordered, insurance arranged, conditions waived, B&P follow-ups, conveyancer assigned, settlement confirmed, and more.

Visual buyer pipeline with progress bars showing % completion per buyer. Buyer cards with contact info and status badges (Active Search, Signed Up). Move buyers through stages from qualification to Past Buyers for re-engagement.

Drag-and-drop Kanban board for leads: New Lead → Contacted → Qualified → Converted. Table and Kanban view toggle, deal value per stage, search, sort, and status filters. See exactly where every lead sits.

Dashboard shows total deal value across your organization, settled count, cancelled count, and per-agent performance breakdowns with share percentages. Know exactly how your business is performing.

Outreach to 50+ selling agents in your buyer's brief suburbs with one click. Send personalized emails and SMS to every matching agent. Dedicated Agent Outreach tab in Off-Market Listings tracks every conversation.

Track every email and SMS in one place with delivery status (Delivered/Failed). Incoming and outgoing views with time filters — This Week, Last Week, This Month. See property inquiry emails and buyer brief outreach together.

Turn past buyers into repeat business. Send branded newsletters with custom branding, track lifetime value, and manage re-engagement campaigns. KPIs include Total Buyers, Settled, Lifetime Value, and Average Deal Value.

Manage your professional network across 8 categories: Seller Agents, Property Managers, Pest Control, Conveyancers, Mortgage Brokers, Legal, and more. Contact cards with email and phone for quick outreach.

Deliver property showcases and due diligence reports through a white-labelled, secure portal branded for your agency. Clients can review shortlisted properties, see key due diligence information, and leave feedback — no more email chains and spreadsheets.

Build comparative market views and indicative cashflow projections from Australian market data. Shortlist sold properties to prepare CMAs and support confident buyer recommendations.

Google-powered AI for property and suburb intelligence. Pre-built query cards for NSW density reform, school catchment shifts, heritage overlays vs development, and investment yield strategies. Categories: Planning & Zoning, Gentrification & Lifestyle, Investment Yield, Market Risk.

From 1 July 2026, Australian buyer's agents fall under AML/CTF obligations regulated by AUSTRAC. Build your agency's AML/CTF program from pre-filled templates aligned to AUSTRAC starter-kit guidance, with versioned approvals signed by your nominated officers — built into the CRM, not a separate compliance product.

Verify client identity as part of BuyerHub onboarding — buyers prove who they are before agreements are issued, inside the same flow they already complete. Verification outcomes are recorded against the client file automatically.

A step-by-step readiness path from AUSTRAC enrolment to an operating compliance program — so you always know what's done, what's next, and what an auditor would ask for.

Run ongoing customer due diligence with timestamped records kept against each client, and keep staff training logs audit-ready — all in the same system your deals already live in.

Sync leads, contacts, deal stages, and activities with Monday CRM, Zoho CRM, Attio, GoHighLevel, HubSpot, and more. AgentHub works as a standalone CRM or as an add-on to your existing tools via Zapier and webhooks.

Sync your calendar for inspections and appointments. Schedule follow-ups, meetings, and buyer interactions with real-time availability.

Full mobile app for deals, properties, buyer briefs, and communication on the go. Neither Open BA nor BA Icon offer a dedicated mobile app — this is an AgentHub 360 exclusive.

Role-based access control, per-agent performance breakdowns with share percentages, team collaboration on deals and pipelines. Dashboard shows team member filtering and activity tracking.